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More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website? When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
When do we collect information? We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.
How do we use your information? We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To improve our website in order to better serve you. • To quickly process your transactions. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions. • Process reservations and to send information and updates pertaining to orders • We may also send you additional information related to your product and/or service.
How do we protect visitor information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party links At this time, we do not include or offer third party products or services on our website.
Questions If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.
All of our rooms at Red Door Inn are Non-Smoking. “Queen Plus” rooms enjoy all the conveniences of being right in the center of Condado with more comfort than our Interior rooms with added square footage. Queen plus rooms have windows facing the back of the property that provide just the right amount of light. These rooms are located on the 2nd floor (Stairs only) and are designed beautifully with our modern yet peaceful and warm style with special touches that give you everything you need to feel right at home. They feature a Queen bed from the Beautyrest Hospitality Superior Mattress collection, private bathroom, Free-Wi-FI, AC, Environmentally conscious bath amenities and Make-up towels, Clothes Steamer, Hair dryer, Alarm clock, Swiveling flat screened HDTV, Coffee Maker, Mini Fridge, Beach bag and Beach towels provided at no extra charge, personal safe, luggage rack and Daily Housekeeping. Max. Occupancy 2
We care about protecting the environment so our property has recycling bins and we do not use harsh chemicals to launder our towels and linens. Your safety is of utmost importance so we have the latest equipment in Fire and Carbon Monoxide Alarms and Security cameras placed strategically throughout the property. We also have a water cistern and full generator in case of emergencies.
Daily Room RefreshOur Daily Room Refresh service offers a light touch-up of your room to ensure a comfortable and tidy stay without a full cleaning. This service includes:
- Making the beds
- Emptying trash bins
- Tidying surfaces and reorganizing any misplaced items
- Replenishing basic toiletries as needed
- Light sweeping or vacuuming
Final Cleaning: Included
Platform Fee : 2 % of the booking
Optional services
Towels: Included
Taxes
Tourist tax: Included in the total price
Tax calculationPlease add the dates of the stay to display the tax conditions
Your schedule
Check-in from 03:00 PM to 12:00 AM Every day
Check-outBefore 11:00 AM
Security Deposit (refundable)
Amount: US$ 250.00 /bookingPayment method: Credit Card Hold
With the last payment.
Comments
- No smoking - No pets allowed
Booking conditions
From the booking date until 8 days before the check-in, cancelling the booking would have a penalty of 4% of the prepayment
Cancellation policies
In case of cancellation the following charges will apply
From the booking date until 8 days before check-in4% of the total prepayment amount
From 7 days before, until the check-in100% of the total rent
All of our rooms at Red Door Inn are Non-Smoking. “City Sunlit Queen” rooms have either a great view of our front court yard on the first floor or are located on the second floor (Stairs only) and have a wonderful view of one of the quietest yet most centrally located streets in the heart of Condado....
All of our rooms at Red Door Inn are Non-Smoking. Our “Interior Queen” rooms are perfect for the person or couple who want to be in the middle of it all in Condado and need just the right amount of space. Interior rooms do not have windows. These rooms are located on the first floor designed beautifully...